Access Call center

We're successful only when our clients receive the results they expect.

At Access Call Center, we understand that great customer service is an essential element of a successful company. Access Call Center team members are often the customer service "voice" of our clients. That's why we're committed to providing our clients with professional, trained staff with excellent communication skills. Each caller is treated with respect and patience, no matter the question or issue.

Inbound Calls

Customer Service

Enhanced Customer Loyalty

Order Placement

Answering Service

Tech Support

Event Booking

Reservations / Appointments

Logistic And Dispatch

Outbound Calls

Telemarketing Service

Lead Generation

Verification (Credit, Insurance, Employment)

Surveys

Remote Executive Assistances

After-Sale Follow up Surveys

Market Research

Services We Provide

Call Center Services

We specialize in inbound & outbound transactions, lead generation & customer service response.

Building Your Brand

You can put your trust in us to make sure your messaging is incorporated in every call interaction.

Collection Services

Our team of highly skilled debt collectors turn past due debt into cash flow.

Outsourcing Customer Services

Our courteous team transforms negative customer experiences into positive experiences.

ACCESS CALL CENTER

Access Call Center, located in Tijuana, Mexico, provides businesses with a full-service, bilingual customer call center capable of responding to customer calls appropriately and effectively.Our job is to assist those who call with whatever issue they may have--whether they are looking to purchase a product or service, have questions about a current purchase, need information about a client's company and products or voice a complaint. Our team is skilled in outbound lead generation, surveys, information verification and market research.

WHY HIRE US

Excellent customer care is one of the best forms of advertisement for your business, product or service. We ensure that the relationship between our clients and their customers remain strong with every interaction.

VISION STATEMENT

Our vision is to become the go-to leader in providing contact center solutions using the best in communication techniques, problem resolution strategies and data security safeguards.

MISSION STATEMENT

Our mission is to give our clients superior quality service that in turn will help them grow their business.

call-center-faq

22135+

Daily Calls Attended

912+

Daily Support

50+

Qualified Staff

200+

Projects Completed

Core Values

Our core values stand on three principles:

Dependability

To give clients the peace of mind that we will always properly & responsibly take care of their customers' needs.

Performance

To go beyond the basic data call center services, to give callers the extra care that fosters strong client-customer relationships.

Trust

To build client trust so they have the confidence that we can successfully represent them as their call center representatives.

Our Testimonials